At Yorkshire Payments Customer Care comes first
We know that as a business customer care is very important, the customer experience is at the focus of what we do.
The company’s customer care team work to provide customers with quick service and helpful information to ensure a fast and satisfactory solution to any problems they may run into with products is delivered.
Every process right from the start of the sign up all the way through to the finished product is managed by Yorkshire Payments staff.
Our in-house technical team order and install all purchases as well as create custom EPOS software for the merchant.
Once set up, all calls go straight through to a dedicated Customer Care staff member instead of a call centre. This means that customers receive personal and attentive care throughout the process of solving their issue, as well as fast paced service.