At Yorkshire Payments Customer Care comes first

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As a company who strive to be the best at what they do, Yorkshire Payments pride themselves in the service they provide for all their customers.

We know that as a business customer care is very important, the customer experience is at the focus of what we do.

The company’s customer care team work to provide customers with quick service and helpful information to ensure a fast and satisfactory solution to any problems they may run into with products is delivered.

Every process right from the start of the sign up all the way through to the finished product is managed by Yorkshire Payments staff.

Our in-house technical team order and install all purchases as well as create custom EPOS software for the merchant.

Once set up, all calls go straight through to a dedicated Customer Care staff member instead of a call centre. This means that customers receive personal and attentive care throughout the process of solving their issue, as well as fast paced service.

See what our customers say

"Fantastic service from this company the staff are exceptionally friendly and helpful and will guide you through any problems you may have, they will provide you with as much training as you require and all done with a smile. The products and services are second to none as is the customer service and support. I would recommend this company without hesitation"

Beds, Blinds, Carpets Ltd

"The team at Yorkshire Payments are friendly helpful and supportive I have been a client for two years now and use them for all my businesses I would definitely recommend."

Town Hall Dental

Charity Competition Terms and Conditions

The competition is open to charities based within the region of Yorkshire, UK only. 

There are two charity donation boxes available to win. Two individual charities will be selected as winners and each will receive one of the two charity boxes as a prize.

The prize does not include transaction fees associated with the use of the charity box. Each winning charity will be expected to pay the transaction fees. These amount to 1.5% of the total of any amount processed, plus 3 pence, per donation.

Only one entry per charity will be counted, and Yorkshire Payments reserves the right to ask competition winners to provide for proof of Charitable status. If a competition winner is unable to prove charitable status, Yorkshire Payments reserves the right to select an alternative winner.

The winning charities will be subject to a successful merchant application with AIBMS. The charity donation box will only be supplied if this application is accepted.

By entering this competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.

Yorkshire Payments may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.

The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.

Yorkshire Payments reserves the right to amend the entry deadline for the competition.

By entering the competition entrants warrant that all information submitted by them is true, current, and complete. 

Entry to the competition may only be made through our website –   

charity Competition

You could win!

Want the chance to WIN a contactless charity box for your charity?