Case Study

Kebabeesh – Bradford

About the Business

Kebabeesh is a multi award winning family run authentic Indian restaurant established in 1979 and based in Greengates in Bradford. Their influences, like the tastes in their signature dishes, come from India and Pakistan and echo all the way back to the ancient Mughal Empire.

Restaurant in Bradford needed EPOS, Card Machines and Online payment gateway for takeaways

How We Helped

Yorkshire Payments provide full Epos system, Card Terminals and Online Payment Gateways. This allows a seamless integration between orders made directly via their website.

This is fantastic for their many regular takeaway customers, it fully integrates with the Restaurant so the chefs know what is going on. All orders can now come directly through to Kebabeesh rather than using third party takeaway apps that apply high charges. During the COVID-19 lockdown we have assisted with their online service to adapt to the government guidelines.

What effect has the current Covid-19 Pandemic had on your business and the industry you're part of?

“Covid-19 has effected all of the dinning-in aspect of our business. The restaurant can only now operate as a takeout and delivery service. This has had a huge effect on the business and staff.”

Ammar Durrani, Kebabeesh

How did Yorkshire Payments assist you during this time?

Yorkshire Payments have been observing all guidelines to keep our team and our clients safe during the Coronavirus pandemic. Full PPE is worn during installations and customer visits. This includes face masks, gloves and social distancing. We have enabled Kebabeesh to make changes to their business and payment systems to allow them to adapt to the current situation.

“By working with Yorkshire Payments our online ordering service could not have come at a better time as we have had to adapt by offering a much better bespoke online system for our customers to order.”

“Yorkshire payments have been on the phone more or less any time of the day to assist with any little tweaks and issues we have had with our new online system. And on top of that any advice or ideas we have they have taken on board and tried to implement them in the best possible way.”

Ammar Durrani, Kebabeesh

Ammar Durrani, owner of Kebabeesh said:

“The Customer service we have received for Yorkshire Payments has been outstanding! Every phone call was answered by Jamie Bamford and James Slavin. Jamie has worked closely with us on the tech side and explained all the little details to us and is always a phone call away. I would highly recommend any business from our sector to use Yorkshire Payments, as the customer service alone has been amazing.”