Marshall

About the Business

The group’s principal activities are commercial development and construction. We employ around 220 people working on everything from major urban regeneration schemes to fitouts and refurbishments. We build operational facilities, distribution warehouses, retail parks, offices both in city centres and on business parks, residential property, retail, hotels and leisure uses such as cinemas, bars and restaurants.

Why did Marshall approach Yorkshire Payments for help?

The team at Marshall wanted to introduce card payment solutions to the business as part of an investment to streamline payment procedures within its Marshall Group Services division. This was in response to an increase in customers wishing to pay invoices directly over the phone.

Karen Donnelly, Financial Controller, said: “Our customers are increasingly short of time, and we have seen a marked increase in demand for a facility that allows us to process payments immediately over the phone.”

“As a proud Yorkshire-based business, partnering with another, local company to help us fulfil this demand was important. I’m confident that Yorkshire Payments’ knowledge and expertise in this area will help to create efficiencies within Marshall Group Services while ensuring we continue to deliver high levels of customer satisfaction.”

What solution did Yorkshire Payments provide?

The team at Marshall wanted to introduce card payment solutions to the business as part of an investment to streamline

Yorkshire Payments supplied Marshall with over the phone card payment services.

Karen Donnelly, financial controller, said: “Our customers are increasingly short of time, and we have seen a marked increase in demand for a facility that allows us to process payments immediately over the phone.

“As a proud Yorkshire-based business, partnering with another, local company to help us fulfil this demand was important. I’m confident that Yorkshire Payments’ knowledge and expertise in this area will help to create efficiencies within Marshall Group Services while ensuring we continue to deliver high levels of customer satisfaction.”

James Howard, managing director at Yorkshire Payments, added: “We are delighted to be working with such a nationally recognised brand as Marshall. Like any company, large or small, they came to us looking for the most cost-effective card payment solution and I’m pleased we have been able to work together to deliver it.”

Charity Competition Terms and Conditions

The competition is open to charities based within the region of Yorkshire, UK only. 

There are two charity donation boxes available to win. Two individual charities will be selected as winners and each will receive one of the two charity boxes as a prize.

The prize does not include transaction fees associated with the use of the charity box. Each winning charity will be expected to pay the transaction fees. These amount to 1.5% of the total of any amount processed, plus 3 pence, per donation.

Only one entry per charity will be counted, and Yorkshire Payments reserves the right to ask competition winners to provide for proof of Charitable status. If a competition winner is unable to prove charitable status, Yorkshire Payments reserves the right to select an alternative winner.

The winning charities will be subject to a successful merchant application with AIBMS. The charity donation box will only be supplied if this application is accepted.

By entering this competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.

Yorkshire Payments may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.

The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.

Yorkshire Payments reserves the right to amend the entry deadline for the competition.

By entering the competition entrants warrant that all information submitted by them is true, current, and complete. 

Entry to the competition may only be made through our website – https://yorkshirepayments.com/charity-competition/   

charity Competition

You could win!

Want the chance to WIN a contactless charity box for your charity?