Case Study: Huddersfield Town
Huddersfield Town had been using a high street bank for their payment system. This had led to frustration due to outdated technology and unsatisfactory customer service.
Yorkshire Payments had been involved with Huddersfield Town previously through various football events – and knew they could offer a solution to their problems. Listening to Huddersfield Town’s needs, Yorkshire Payments developed a plan of action to implement a payment solution that was fit for purpose.
This tailor-made payment system from Yorkshire Payments reduced Huddersfield Town’s downtime from 70% to 1%. The new payment system is used throughout their ground, on match days, in the hospitality suite, bar, restaurant and shop – and there are no more frustrations with their payment interactions.
Huddersfield Town has now been a proud user of Yorkshire Payments’ system for two years and the relationship continues to develop, with Yorkshire Payments supporting Huddersfield Town in many other football events.