Case Study: Rokt and Millers Bar
Based in Brighouse, Rokt is home to the UK’s highest man-made outdoor climbing wall. It also offers amazing indoor climbing facilities, a Nerf arena, spin cycle studio, escape rooms, and a yoga studio. There is even an award-winning pub and restaurant to keep visitors refreshed throughout their visit.
Rokt had been using a high street bank for their payment solutions for many years. However, they felt were receiving a substandard service at a high price.
Yorkshire Payments gained a thorough understanding of Rokt’s business by developing a strong relationship with them, all the time concentrating on identifying the major issues. This allowed Yorkshire Payments to develop and offer a unique and cost-effective solution – not only increasing Rokt’s service levels, but also allowing them to take payments seamlessly. All this with the peace of mind that Yorkshire Payments deliver a same day service for customers.