We’re a friendly bunch here at Yorkshire Payments, so we thought we’d let you get to know the team that keeps everything ticking over at our HQ in Brighouse.
Today, it’s the turn of HR Director Vikki Oakley.
Hi Vikki! Summarise your role in a couple of sentences.
Dealing with the management of employees, running payroll, benefits, handling employee complaints and issues, paperwork relating to recruitment and terminating of employment. Creating and implementing policies and procedures and generally being a good listener.
Sounds good. What’s your favourite part of the job?
Working with a great team of passionate and caring employees, dealing with a variety of different / challenging situations and resolving them.
What three words would your colleagues use to describe you?
Approachable, Happy, Smiley – yes I would agree (most of the time)
Best known in the Yorkshire Payments office for…
Looking after everyone and being the ‘mum’ of the office
What do you think makes Yorkshire Payments stand out from its competitors?
We’re a local company that offers a ‘non nonsense’ approach, excellent customer service, support and back up.
Time to blow your own trumpet! What’s the nicest bit of feedback you’ve received from a customer or colleague?
“Vikki has such a caring nature; she is always there to lend an ear to everyone’s problems. She is so positive and can always see’s the best in people and the good, in bad situations” – Lovely feedback from a lovely colleague
What three words do you think describe the Yorkshire Payments way of doing things?
Unique, Forward thinking, Innovative
What are we most likely to find you doing when you’re not at work?
Spending time with friends and family. Entertaining at home, going to the cinema, walking or enjoying a glass of prosecco or G and T…..or two!
What’s your favourite spot in Yorkshire?
Your Favourite Yorkshire Saying?
Last time you paid in cash?
Yesterday for bread and milk
Last thing you bought on your card?
A sandwich for lunch in Brighouse