Keeping up with the YP team

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Meet our Head of Operations Melissa Simons

So, what is your job role here at Yorkshire Payments and what do you do in your role?

Head of operations, I look after the back-office teams which include technical, applications and customer care.

How long have you worked for Yorkshire Payments?

Since September 2019 so nearly 6 months

What’s your favourite thing about working for the company?

The wide variety of customers and the support we can give them.

Being a Yorkshire based company, what’s one thing you love about Yorkshire?

Definitely the East Coast! Beautiful scenery and a great coastline

What would you say sets Yorkshire Payments apart from its competition?

Local company with solid Yorkshire values



We understand that many of you will be experiencing new and unexpected challenges during this difficult time and we are deeply committed to providing you with as much support as possible in this period of uncertainty.

We want to try and make our charges to you one less thing to worry about if you are amongst those most affected by COVID-19.

See how we can help, by clicking below to download our support booklet.