Meet the Team

You’ll find us all based in the heart of Brighouse at Yorkshire Payments HQ, where we’re partial to a cup of Yorkshire Tea and a good old natter (when we’re not busy helping customers, of course!).

We’re a knowledgeable bunch, and what our team of experts doesn’t know about card payments, virtual terminals and EPOS systems, definitely isn’t worth knowing!

If you ever need a bit of help, you’ll come straight through to our Brighouse customer services, where a friendly Yorkshire voice will be on the end of the line ready to solve all your card processing problems.

Want to Find Out More?

Have a nosey below to find out a bit more about the Yorkshire Payments team and what each one of us does.

James Howard

Managing Director

Gareth Henderson


Ian Marwood

Strategy Director
See Q&A

Vikki Oakley

HR Director

Melissa Simmons

Head of Operations
See Q&A

Teresa Whyte

Head of Sales

Lisa Regan

Head of Finance

Mark Jenkins

Technical Support Manager

Jamie Bamford

Technical Support Engineer and EPOS Specialist
See Q&A

Stephen Atkin

Technical Support Engineer

Lewis Parry

Technical Support Engineer and Ecommerce Specialist

Daniel Roberts

Technical Support Engineer and Virtual Terminal Specialist
See Q&A

Mark Regan

Technical Support Assistant
See Q&A

Sophie Williams

Applications Manager

Olivia Lumb

Applications Team

Mollie Fitzpatrick

Applications Team

Dan Andrews

Internal Relationship Manager

Harvey Newbolt-Kerr

Digital Marketing Apprentice
See Q&A

Jenna Douglas

Sales Team
See Q&A

Harry Johnstone

Account Manager
See Q&A

Sarah Ward

Customer Care Manager
See Q&A

Stephanie Darnes

Customer Care

Charlotte Wainwright

Finance Analyst
See Q&A

James Slavin

Senior Relationship Manager
See Q&A

Chris Downie

Relationship Manager
HU Postcode

Peter Hoyle

Relationship Manager
WF Postcode

Andrew Parker

Relationship Manager
LS Postcode

Barry Roberts

Relationship Manager
YO Postcode

Sarah Ottewell

Relationship Manager
WF Postcode
See Q&A

Ben Humber

Partnership Manager

Josh Haigh

Sales Team
See Q&A

Danielle Hartley

Front of House

Charity Competition Terms and Conditions

The competition is open to charities based within the region of Yorkshire, UK only. 

There are two charity donation boxes available to win. Two individual charities will be selected as winners and each will receive one of the two charity boxes as a prize.

The prize does not include transaction fees associated with the use of the charity box. Each winning charity will be expected to pay the transaction fees. These amount to 1.5% of the total of any amount processed, plus 3 pence, per donation.

Only one entry per charity will be counted, and Yorkshire Payments reserves the right to ask competition winners to provide for proof of Charitable status. If a competition winner is unable to prove charitable status, Yorkshire Payments reserves the right to select an alternative winner.

The winning charities will be subject to a successful merchant application with AIBMS. The charity donation box will only be supplied if this application is accepted.

By entering this competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.

Yorkshire Payments may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.

The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.

Yorkshire Payments reserves the right to amend the entry deadline for the competition.

By entering the competition entrants warrant that all information submitted by them is true, current, and complete. 

Entry to the competition may only be made through our website –   

charity Competition

You could win!

Want the chance to WIN a contactless charity box for your charity?