Q&A Melissa

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We’re a friendly bunch here at Yorkshire Payments, so we thought we’d let you get to know the team that keeps everything ticking over at our HQ in Brighouse.

Today, it’s the turn of Head of Operations Melissa Simons.

Hi Melissa! Summarise your role in a couple of sentences.

Looking after the 3 backroom teams (Technical, Customer Relations and Applications), putting processes in place to ensure the smooth running the of the 3 departments.

Sounds good. What’s your favourite part of the job?


Supporting and growing my team.

What three words would your colleagues use to describe you?


Fair, friendly but firm.

Best known in the Yorkshire Payments office for…

Being followed around the office by Hugo 🙂

What do you think makes Yorkshire Payments stand out from its competitors?

Local company with good Yorkshire values.

Time to blow your own trumpet! What’s the nicest bit of feedback you’ve received from a customer or colleague?

Make sure you come back after lunch. 

What three words do you think describe the Yorkshire Payments way of doing things?

Honest, trustworthy, reliable

What are we most likely to find you doing when you’re not at work?

Walking my dogs.

What’s your favourite spot in Yorkshire?


Flamborough which is where I have static caravan

Last time you paid in cash?


Yesterday for a costa coffee

Last thing you bought on your card?

Dog Food

Charity Competition Terms and Conditions

The competition is open to charities based within the region of Yorkshire, UK only. 

There are two charity donation boxes available to win. Two individual charities will be selected as winners and each will receive one of the two charity boxes as a prize.

The prize does not include transaction fees associated with the use of the charity box. Each winning charity will be expected to pay the transaction fees. These amount to 1.5% of the total of any amount processed, plus 3 pence, per donation.

Only one entry per charity will be counted, and Yorkshire Payments reserves the right to ask competition winners to provide for proof of Charitable status. If a competition winner is unable to prove charitable status, Yorkshire Payments reserves the right to select an alternative winner.

The winning charities will be subject to a successful merchant application with AIBMS. The charity donation box will only be supplied if this application is accepted.

By entering this competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.

Yorkshire Payments may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.

The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.

Yorkshire Payments reserves the right to amend the entry deadline for the competition.

By entering the competition entrants warrant that all information submitted by them is true, current, and complete. 

Entry to the competition may only be made through our website – https://yorkshirepayments.com/charity-competition/   

charity Competition

You could win!

Want the chance to WIN a contactless charity box for your charity?