
As part of our anniversary celebration we asked our team to write a short piece about the company. Sophie, our Applications Manager is also celebrating her ten year work anniversary. So we checked in with her to see what she had to say about her 10 years working with Yorkshire Payments and how it all started.
I started at Yorkshire Payments as an apprentice in October. 2013). I was very grateful for the opportunity James Howard (Managing Director) gave to me when he offered me the job. Back then it was extremely difficult to find work when leaving school due to having no work experience. I completed my NVQ level 2 business and administration apprenticeship and then continued to do various other courses to expand my knowledge and skills.
At the time, the business was only small with a few other people working there so I was given the opportunity to take on a lot of responsibilities quite quickly which I don’t think I would have been given elsewhere.
In my first week of working at Yorkshire Payments I was invited on a works trip to visit one of our acquiring banks I was so nervous but was so glad I was able to experience that so young as I realised this was a job I wanted to progress within.
Each year after, James recruited a new apprentice to give a young person the opportunity to build a career and help develop their skills. They were all offered permanent roles within the business afterwards.
I have loved seeing the business grow and I’m thankful for the opportunities I have been given, I have gained great knowledge within the industry and the business has supported me and allowed me to expand my qualifications. I’ve completed numerous courses throughout the years including my NVQ level 2 customer service, NVQ level 3 team leader/supervisor and I am halfway through completing my NVQ level 5 in operational / department manager course.
I have been able to progress in my career over the years at Yorkshire payments starting off as an apprentice to becoming an Applications Manager. I started working here when I was 17, I have watched the business go through many changes, challenges and achievements, including winning multiple awards. We’ve grown and expanded and moved offices multiple times due to increased staff. We are now based in a lovely building in Brighouse town centre.
The best thing I love about Yorkshire payments is the loyal staff. Everyone cares about doing a good job. I have worked with Vikki Oakley (HR Director) from more or less the beginning. We both started with no experience in the industry but have been able to learn and progress within our careers. Without Vikki the business wouldn’t be as fun and enjoyable to work at. She’s always thinking of staff events and ways to keep the office morale high as well as dealing with her day-to-day role as a Director.
Years later, I’ve now have had a beautiful baby girl and I’m enjoying spending time being a new mum! I look forward to learning new skills within the forever changing industry and hopefully to continue to progress within my career when I return from maternity leave.
Cheers to 10 years of YP 🥂
Sign up to our newsletter to keep up to date with our news and updates.
Our Tech Support Team are available to help you with your day to day troubleshooting. Our on-call hours are as follows:
Monday – Saturday: 8am – 11pm Sunday & Bank Holidays: 10am – 4pm (See our Christmas Opening Times for more info)
Yorkshire Payments
22 Bethel Street
Brighouse
West Yorkshire
HD6 1JN
© Copyright 2025 Direct Card Solutions Limited T/A Yorkshire Payments Company Number: 08484768 Registered Office: Direct Card Solutions Limited T/A Yorkshire Payments, 22 Bethel Street, Brighouse, HD6 1JN. Yorkshire Payments is Authorised and Regulated by the Financial Conduct Authority. FCA Number: 834172. Direct Card Solutions Limited T/A Yorkshire Payments is Regulated by The Information Commissioner’s Office. ICO Number: ZA000511
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
cookielawinfo-checkbox-analytics | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category . |
cookielawinfo-checkbox-functional | 1 year | The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 1 Year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category . |
cookielawinfo-checkbox-non-necessary | 1 Year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Non-necessary" category . |
cookielawinfo-checkbox-others | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others". |
cookielawinfo-checkbox-performance | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance". |
CookieLawInfoConsent | 1 year | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
elementor | Never | This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time. |
viewed_cookie_policy | 1 year | The cookie is set by the GDPR Cookie Consent plugin to store whether or not the user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
NID | 6 months | NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. |
VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
Cookie | Duration | Description |
---|---|---|
COMPASS | 1 hour | No description |
Cookie | Duration | Description |
---|---|---|
__cf_bm | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
__lc_cid | 2 Years | This is an essential cookie for the website live chat box to function properly. |
__lc_cst | 2 Years | This cookie is used for the website live chat box to function properly. |
__oauth_redirect_detector | Past | This cookie is used to recognize the visitors using live chat at different times in order to optimize the chat-box functionality. |
S | 1 hour | Used by Yahoo to provide ads, content or analytics. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 Years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_gat_gtag_UA_220506577_1 | 1 minute | Set by Google to distinguish users. |
_gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
vuid | 2 years | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. |