Glossary of Terms

Term Definition
3D Secure eVBV / MasterCard SecureCode
3D Secure is the technology developed by Visa & MasterCard to ensure internet transactions are secure. E-VBV and SecureCode are the individual brand names
American Express (AMEX)
A card issuer, card scheme, and merchant acquirer. We can transfer over existing AMEX merchant accounts. Yorkshire Payments can also offer new AMEX merchant accounts at 1.9%. AMEX bill the merchant separately.
ATV
Average Transaction Value. Increasingly important in pricing calculations
Authorisation Fee
A fee charged to the merchant every time a transaction is made. Sometimes includes declined transactions.
AVS
Address Verification Service – address details taken during CNP transactions and passed on to the acquirer for onward checking with the card issuer.
Bluetooth
Wireless technology using short wavelength radio transmissions to exchange data over short distances.
Card Issuer
The bank that issued the specific payment card being used.
Card Scheme
The payment scheme that banks and other financial institutions become members of in order to issue or acquire payment card transactions. E.g. Visa, MasterCard or Amex.
Cashback Fee
Yorkshire Payments do not charge merchants a fee for a cashback facility.
Cashback
The facility where a merchant can take a debit card payment and in exchange provide the consumer with an equivalent amount of cash.
Chargeback Fee
A fee that is charged to a merchant when the card issuer forcibly reverses a payment and returns the funds to the customer. This could be for a number of reasons such as fraud, credit disputes or refund disputes.
CNP
CardHolder Not Present
CVV/CV2
Three digit code on the signature strip on the back of a card, used to increase the security of CNP payments.
DDM
Direct Debit Mandate, a form that merchants will sign for payment collection.
E-Commerce
A term used to refer to online payment processing via a secure website.
EPOS
Electronic point of sale equipment that we sell into F2F environments.
F2F
Face to face transactions are performed.
GPRS
Technology that allows mobile payments also known as General Packet Radio Service.
Gratuities
A feature that allows customers at a bar / restaurant to add a tip to their card payments.
Ingenico
A terminal supplier.
Interchange
A small fee paid by a merchant acquirer to the card issuer. Some acquirers show this separately while others include the interchange in the headline rate.
ISO
Independent Sales Organisation – a company that sells payment card products on behalf of a merchant acquirer. E.G. Yorkshire Payments, PaymentSense, , RMS.
MCC
Merchant Category Code. A code specifying the industry sector of a business which is used in conjunction with other contributing factors to assess risk.
Merchant Account
The account that a merchant holds with their card acquirer.
Merchant Acquirer
A bank or financial institution that processes payment card transactions for their merchants. E.G. First Data, Elavon, Barclaycard, Global Payments, AIB.
Merchant Statement
A statement from a merchant’s previous provider. This allows us to get a full picture of a merchant’s agreed deal with their current provider, and also to determine factors such as ATV and turnover.
MID
Merchant Identification Number. Issued by the acquirer to identify customers. Multiple locations, currencies, MOTO and recurring transactions will require their own MID even if they are the same merchant.
MMSC
Minimum Monthly Service Charge – The amount that will be charged should a merchant’s monthly card processing fees amount to less than this amount.
MOTO
Mail Order / Telephone Order accounts (also known as VT – Virtual Terminal) – uses a web interface to process CNP transactions.
Non-Qualifying Rates
All CNP transactions are now classified as Non-Secure, and as such incur a premium fee per transaction.
NTC
New to Cards - A merchant who does not currently use a card payment facility
PED/PINPAD
Pin Entry Device. Some merchants have a separate ‘terminal’ for the customer to enter their PIN.
PIN
Personal Identification Number – a 4 digit number used to verify a cardholder’s identity.
Pre-Auth
Allows the merchant to obtain advanced approval or verification that sufficient funds are available to make a subsequent purchase. Often used as an alternative to deposits.
POB - Proof of Bank
Documentation required for every application in order to prove that funds will be going into a bank account that is owned by the merchant account holder.
PSP
Payment Service Provider. Provider of a secure payment page for e-commerce merchants to take payments. The PSP passes the card details straight onto the merchant’s acquiring bank to be processed.
Recurring Transactions
A facility that enables e-commerce merchants to take repeat payments from the same customer at set intervals without the customer having to enter their details each time.
Refund Fee
A charge that is applied every time a refund is processed through the MID.
Switcher
A merchant who is currently processing with another acquirer, or has done in the recent past.
TID
Terminal ID. A unique reference number for each terminal in our estate.
Verifone
An alternative terminal provider.
VT - Virtual Terminal
also called MOTO. Uses a web portal to process CNP payments.