Opening Hours

General Office Hours

Monday: 9:00am – 5:00pm

Tuesday: 9:00am – 5:00pm

Wednesday: 9:00am – 5:00pm

Thursday: 9:00am – 5:00pm

Friday: 9:00am – 5:00pm

Out of Hours Tech Support

Mon-Fri: 8:00am to 9:00am and 5:00pm to 11:00pm excluding Bank Holidays

Sat: 8:00am -11:00pm

Sun: 10:00am – 4:00pm

Bank Holidays: 10:00am -4:00pm

Christmas 2025 Opening Hours

24th  Dec 9am-2pm office open,  2pm-8pm Tech on call

25th Dec Closed

26th Dec 11am-3pm Tech on call

27th Dec 11am-3pm Tech on call

28th Dec 11am-3pm Tech on call

29th Dec 11am-3pm Cust Service & Tech support

30th Dec 11am-3pm Cust Service & Tech support

31st Dec 11am-3pm Cust Service & Tech support

1st Jan ‘26 11am-3pm Tech Support

Outage warning

We have been advised of an outage affecting all customers using Spire Terminals

This is currently under investigation .

We will update as more information becomes available.

Please retry using your service every 30 minutes. 

– Yorkshire Payments Support Team.